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Frequently Asked Questions.
Quick answers about Skills Classes, Open Gym, pricing, refunds, and what to expect at the gym.
Getting Started
- What age groups does Westlake Hoops serve? +
- Boys and girls in Kindergarten through 8th grade. Foundational Class (K - 2nd Grade) meets on Mondays. We also offer Developmental Class (3rd - 5th Grade) and Advanced Class (6th - 8th Grade), with additional invites for younger players based on skills fit.
- Where are classes held? +
- Locations can change week to week, so the class calendar always shows the current gym for every Skills Class, clinic and Sunday Open Court Scrimmage. Any temporary venue changes are flagged on the calendar and the registration page.
- Do I need to register in advance? +
- Yes. Use the class calendar to reserve a spot for any single class, or buy a Punch Pass or Monthly Pass for the best per-class rate.
- What should my player bring? +
- Basketball shoes (non-marking soles), athletic clothes, a water bottle, and a basketball if you have one (we provide them too). Label personal items — Westlake Hoops isn't responsible for lost or stolen property.
Pricing & Payment
- How much do classes cost? +
- Drop-in Skills Classes are $40 and drop-in Sunday Open Gym is $20. The Monthly Pass is $200 a month for unlimited classes and open gyms, and 5- and 10-Class Punch Passes give a discount on drop-in pricing. See Class Memberships for current options.
- What payment methods do you accept? +
- Payment runs through Venmo, Stripe, SportsEngine, and similar third-party processors depending on the program. We don't store full card or bank details on our end.
- Are processing fees refundable? +
- No. Any processing or transaction fees charged by the payment provider are non-refundable.
Cancellations, Refunds & Makeups
- What's the refund policy? +
- Payments are final once a player is accepted into a program or registers for a class. Refunds are approved by Westlake Hoops administration. See the Terms & Conditions for the full policy. For any billing or refund questions, Contact Us.
- What if a class is cancelled? +
- If Westlake Hoops cancels or reschedules a session due to weather, facility availability, or other unforeseen events, we'll make every effort to provide a makeup session or credit toward a future class.
- What if my player misses a class? +
- If your player misses a class, we'll work with you to issue a credit toward a future class or move the athlete into another upcoming session. Members get the most value out of the program because they can come and go as their schedule allows. For any additional accommodations, Contact Us.
At The Gym
- Where do I park? +
- Parking is in designated areas at each facility. Please observe one-way circulation and posted facility signs.
- Can parents watch? +
- Yes — parents and family are welcome to watch from the spectator area. We ask everyone to follow facility rules and to stay off the playing surface during class.
- What's the drop-off and pickup policy? +
- Westlake Hoops supervises players only during scheduled session times. Please drop off no earlier than a few minutes before class and pick up promptly at the end. Players outside scheduled times are the responsibility of their parent/guardian.
- What if my player is sick? +
- Please keep your player home if they're sick, contagious, or feeling unwell. We'd rather you sit one out than spread something through the program.
Winter Select Teams
- When are Winter Select tryouts? +
- Winter Select tryouts are Sunday, November 1, 2026 at West Ridge Middle School. Session times by grade and registration are on the Winter Select Tryouts page — every athlete must register before tryouts.
- Who can try out? +
- Boys in 3rd–8th grade and girls in 4th–6th grade. Players don't need to be current Skills Class members to try out.